It’s a one-to-one relationship.
Unlike some competitors, we offer dedicated webmasters. What this means is, you are paired with a webmaster that was selected to serve you specifically. Working with the same person means they’ll know you, know your site, and be able to help you quickly and efficiently.
It’s important to keep in mind that these are real people and it can take a little time to get into a groove and get in sync with your website and your needs.
Our goal is to build a mutually beneficial long-term relationship with you. If you’re just looking to get some quick tasks knocked out, we might still be able to help you, but the webmaster service is likely not for you.