Polaris Webmasters is a full-service web agency, but our specialization is in website maintenance services and WordPress support services. While we’re certainly not the only company in this realm, we do feel that we have a unique offering.
Here are the top 3 reasons why we think our website maintenance services are the best:
- We’re responsive, reliable, and personable. Website developers have unfortunately built a reputation for being largely unreliable and slow to respond. Most companies who have been around long enough will surely have a story to tell about how a “web guy” left them hanging. This is a real shame and something we good guys in the business have to constantly fight. We contract with only the best webmasters and guarantee you’ll be taken care of.
- We know you by name and treat you like you deserve. When you partner with us we pair you, one-on-one, with a webmaster dedicated to your company. That means when you need help, you have a direct line to a professional who knows you by name and knows your website inside and out. Our webmasters are US-based and speak English as their primary language. Our goal is for your webmaster to feel like an extension of your team and as reliable as if they were sitting in the office next to you. When you reach out for help, you can count on your webmaster answering your request no later than the end of the business day.
- We aren’t one-dimensional, we have a full breadth of website and marketing knowledge. Our website maintenance service is meant to be your one-stop-shop for everything website-related. We aren’t just here to knock out tickets, we can also be your trusted resource and web consultant. Your webmaster has years of experience and can make recommendations and suggestions based on what we’ve seen work. Do you need ideas of how you can get your website to convert more leads? Your webmaster can give you those ideas AND implement them for you.
We honestly believe our level of customer service cannot be matched. If you’re looking for a website professional who you can count on to take care of you and get your website performing as it should, we’d love to talk.